FREQUENTLY ASKED QUESTIONS
Delivery charges are based on the weight and volume of the order.
Our UK delivery charges start from as low as £2. Orders up to 2KG can be sent via Royalmail 24, Royalmail Special delivery, or DHL. Any orders over 2KG are sent via DHL.
When the invoice is paid, orders are dispatched within 2 working days. All UK orders are sent through Royalmail or DHL and aimed for next-day delivery.
Any orders that may require a lead time will be mentioned on the quotation.
We accept card payments, PayPal, and bank transfers. There is a surcharge on payments through card and PayPal. We will ask for the preferred payment method on RFQ and sent the invoice accordingly.
For customers using our B2B portal to place orders, this will be calculated and displayed on the checkout page.
Since March 2020, there is no MOQ.
Yes, VAT invoices will be sent via email. For customers using our B2B portal, all invoices are available on the order history page.
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